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Issue Date	Title	Author(s)
2004	Knowledge-Based Marketing: The Twenty-First Century Competitive Edge Chapter Title: "Managing Services and Customer Relationships"	Ian Chaston
2004	The Twenty-First Century Competitive Edge Chapter Title: "Pricing and Distribution"	Ian Chaston
2004	"Managing Services and Customer Relationships"	Ian Chaston
2004	Knowledge-Based Marketing: The Twenty-First Century Competitive Edge Chapter Title: "Marketing and the Application of Knowledge"	Ian Chaston
2004	Knowledge-Based Marketing: The Twenty-First Century Competitive Edge Chapter Title: "Knowledge and the Organisation"	Ian Chaston
2004	The Twenty-First Century Competitive Edge Chapter Title: "The Advent of E-Commerce"	Ian Chaston